Shipping policy
At Hoor Beauty, we aim to provide fast, reliable, and convenient delivery for all our customers across Qatar.
Delivery Area
We currently offer delivery across all regions of Qatar.
Delivery Time
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Orders are delivered within 1 to 2 business days from the time of order confirmation.
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Orders placed after business hours, on weekends, or during public holidays may be delivered on the next working day.
Order Processing
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Orders are processed as quickly as possible, usually on the same day.
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Once your order is confirmed, you will receive a notification with your delivery details.
Delivery Fees
Delivery fees (if applicable) will be clearly displayed at checkout before completing your purchase.
Possible Delays
While we strive to meet our delivery timeframes, delays may occasionally occur due to:
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Weather conditions
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Traffic or road restrictions
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Public holidays
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Unforeseen circumstances
If a delay occurs, we will notify you promptly.
Incorrect Address Information
Please ensure that your delivery address and contact details are accurate.
Hoor Beauty is not responsible for delays or failed deliveries caused by incorrect or incomplete information.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 24 hours of delivery and provide clear photos so we can assist you immediately.